Frequently Asked Questions
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- What is the difference between an accredited calibration and a commercial calibration?
- Does data come with the certificate of calibration?
- Are AppMet’s calibrations traceable to the National Institute of Standards and technology (NIST)?
- What types of calibration services does AppMet offer?
- How can I setup an on-site calibration?
- How do I schedule a labratory calibration?
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Can all equipment be calibrated at my location (i.e. onsite)?
- Will I be advised of repair costs beforehand?
- What is the turn around time
- Do you offer an expedited service?
- Do you require an RMA (Return Material Authorization) numbers?
- Do you require purchase order numbers before any work can be scheduled?
- What are your payment terms?
- Do you pick up and deliver?
- Will you remind me when my equipment is due for calibration?
- Who determines the calibration cycles?
- What if I lose the certificate of calibration?
Our accreditation covers specific areas of metrology that have been assessed by an accrediting body. These accredited calibrations come with a certificate of calibration and measurement uncertainty, and demand that higher quality systems and standards are applied.
Unlike accredited calibrations, measurement uncertainty is not provided with commercial calibrations.
Our customers receive first class metrology services and enjoy peace of mind knowing that our measurements are traceable to NIST and other international standards.
Yes. We provide before, and after data, where applicable, on certificates of calibration.
Yes. All AppMet sources are traceable to NIST and other international standards.
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For your convenience we can perform many calibrations on-site at your facility.
You may also bring or send your equipment into our environmentally controlled Laboratories at AppMet, Inc. If you would like to no more about our capabilities click on the service links provided.
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- Call our customer service department at 800-608-5570 or 843-767-5664 and our consultants will assist you.
- Email us at: service@appmet.com and a customer service consultant will contact you directly.
In order that we can utilize the appropriate procedures, personnel and standards please include the following information:
●Company Name
●Contact Name, Email Address and Phone/Fax Number
●Accurate List of Equipment
●Calibration Interval Required
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Scheduling is only required for expedited services.
- For information and or quotes call our customer service department at 800-608-5570 or 843-767-5664.
- You may also Email us at service@appmet.com.
In order that we can give accurate quotes please provide the following information:
●Company Name
●Contact Name, Email Address and Phone/Fax Number
●Accurate List of Equipment
●Calibration Interval Required
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AppMet is committed to offering our customers the most convenient calibration services anywhere-that’s why we test as much equipment as possible at our customers’ locations. However, certain instruments must be calibrated in our climate-controlled laboratories. Therefore, after we receive a list of your equipment we’ll determine what can be tested at your facility and/or ours.
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Yes, Appmet's customer service consultant will provide you with costs once the unit has been evaluated.
Our standard turn around time is 5 working days, but that can sometimes change when our work volumn peaks. You can call customer service at 800-608-5570 or 843-767-5664 to get a more accurate time schedule.
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Yes. We understand when our customers are under deadline pressures and offer even faster services in these instances. If you’d like to schedule an expedited calibration please call our customer service department at 800-608-5570 or 843-767-5664 and they will be happy to assist you.
(Please Note: Because of the urgent nature and earlier deadline, these calibrations must be scheduled in advance).
Prior to sending a technician to your facility for on-site calibrations, AppMet requires a purchase order number.
Work can be picked up or received by AppMet without a purchase order, but prior to completion we will require you to provide us with one.
Net 30, with approved credit. Any invoices not paid within 60 days may be subject to a finance charge. MASTERCARD and VISA are also accepted.
Yes. If you would like more information or would like to schedule a pick up please call our customer service department at 800-608-5570 or 843-767-5664. They will be happy to answer all of your pricing/delivery questions and get you on our calendar quickly!
Yes. As a service to our customers, we maintain a recall schedule of your equipment and will send you a reminder approximately one month prior to your calibration due date. This will give you time to schedule your calibration.
Our clients select their equipment cycle. If they do not or can't provide one we can provide a certificate without any recommended cycle. The cycle should be based on the instruments accuracy, sensitivity, usage, environment, and the risks involved with their use, which only our clients can properly evaluate.
No problem….If you lose the certificate simply call our customer service department at 800-608-5570. 843-767-5664 or email us service@appmet.com. One of our consultants will fax or mail a copy to you.
